In recent years, courts have issued varying rulings as to whether online or mobile users adequately consented to user agreements or terms of service when completing an online purchase or registering for a service.  In each case, judges have examined the facts closely, particularly the user interface that presents the terms to the user before he or she completes a transaction.  In an important ruling vindicating Uber’s user registration and electronic contracting process, the Second Circuit reversed the lower court and held that the notice of Uber’s terms of service was reasonably conspicuous and that the plaintiff unambiguously manifested assent to the terms, and therefore agreed to arbitrate his claims with Uber. (Meyer v. Uber Technologies, Inc., 2017 WL 3526682 (2d Cir. Aug. 17, 2017)).  While clearly good news for Uber in this litigation, in blessing Uber’s mobile contracting process, the court also established something of a template for other mobile apps to follow to ensure that their terms and conditions will be enforceable against their members or users. 

Craigslist has used a variety of technological and legal methods to prevent unauthorized parties from violating its terms of use by scraping, linking to, or accessing user postings for their own commercial purposes. For example, in April, craigslist obtained a $60.5 million judgment against a real estate listings site that had allegedly received scraped craigslist data from another entity. And craigslist recently reached a $31 million settlement and stipulated judgment with Instamotor, an online and app-based used car listing service, over claims that Instamotor scraped craigslist content to create listings on its own service and sent unsolicited emails to craigslist users for promotional purposes.  (Craigslist, Inc. v. Instamotor, Inc., No. 17-02449 (Stipulated Judgment and Permanent Injunction Aug. 3, 2017)).  

A Green Light for Screen Scraping? Proceed With Caution…

UPDATE:  As expected, LinkedIn appealed the lower court’s decision to grant a preliminary injunction compelling LinkedIn to disable any technical measures it had employed to block the defendant’s data scraping activities.  LinkedIn’s brief was filed on October 3, 2017.  In…

On July 21st, Delaware Governor John Carney Jr. signed SB 69 into law. SB 69 amends the Delaware General Corporation Law (“DGCL”) to explicitly authorize the use of distributed ledger technology in the administration of Delaware corporate records, including stock ledgers.

Distributed ledger (or “blockchain”) technology-based platforms enable peer-to-peer transactions and eliminate the need for a trusted intermediary to verify and process the transactions. The potential applications of such technology in the administration of corporate records, and stock ledgers in particular, are tremendous.

On May 16, 2017, the Ninth Circuit rejected a petition for cancellation of the GOOGLE trademark based on a “genericide” theory that claimed Google should lose its trademark protection because the word “google” has become synonymous to the public with the term “search the internet.” (See Elliott v. Google, Inc., 2017 WL 2112311 (9th Cir. May 16, 2017)).

Genericide, or a claim of genericness that would allow for cancellation of a trademark, occurs when the public appropriates a trademark and uses it as a generic name for particular types of goods or services irrespective of source. The accusation of genericide is ironic: that because brands have become so popular, consumers simply use their names generically for a type of product, and thus brands should no longer be trademarked.  Such genericide can occur due to a trademark owner’s failure to police the mark, resulting in widespread usage by competitors leading to a perception of genericness among the public.

With summer concerts and music festivals in full swing, many fans will be surprised to find $145 face value tickets reselling online for $3,000 to $11,000.

On May 11, 2017, New York Attorney General Eric Schneiderman took the most recent step in dealing with this problem, and announced seven settlements in “ticket bot” enforcement actions, calling for settlement payments totaling $4.19 million. This development represents the latest step in Schneiderman’s longstanding and highly publicized efforts to combat unfair ticket resale practices occurring in New York.  The enforcement also highlights the technological methods that ticket brokers use to evade the protective measures of well-known ticket marketplaces or otherwise conceal their online activities.

We have been writing about the biometric privacy legal landscape, which has thus far been dominated by the Illinois Biometric Information Privacy Act (BIPA).  While there are a number of states that are considering bills modeled after BIPA, Washington has enacted a bill that takes a dramatically different approach.   On May 16, 2017, HB 1493 (the “Washington Statute,” or the “Statute”) was signed into law by Governor Jay Inslee and will become effective on July 23, 2017.

The stated purpose of the Statute is to require a business that collects and can attribute biometric data to a specific individual to disclose how it uses that biometric data and provide notice to and obtain consent from an individual before enrolling or changing the use of that individual’s biometric identifiers in a database. Unlike BIPA, the Statute does not provide a private cause of action; it may be enforced solely by the state attorney general under the Washington consumer protection act.  It should be noted, however, that Washington has traditionally been one of the leading states with regard to the enforcement of consumer privacy.

Even though Washington passed its own biometric privacy law last month (HB 1493), and other states are currently debating their own bills, Illinois’s Biometric Information Privacy Act (BIPA) is still the crux of biometric and facial recognition privacy-related litigation.  Such suits have typically involved social media services, video game makers or businesses that collect biometric data to authenticate customers.  In a slight twist, on May 11, 2017, a putative class of employees filed suit against Roundy’s Supermarkets alleging violations of BIPA surrounding the collection and retention of employees’ fingerprints – as opposed to using last century’s analog time cards, Roundy’s requires employees to scan their fingers each time they clock “in” and “out” of their work shifts to verify their identities.  In the suit, plaintiffs claim that Roundy’s failed to offer notice and obtain written consent prior to capturing employees’ fingerprints, or post a retention policy about how long the company stores the biometric data. (See Baron v. Roundy’s Supermarkets, Inc., No. 17-03588 (N.D. Ill. filed May 11, 2017)).

Screen scraping is a problem that has vexed website owners since the early days of e-commerce – how to make valuable content available to users and customers, but prevent competitors from accessing such content for commercial purposes.  Even in the advent of social media, mobile commerce, and advanced software, the issue remains relevant to today’s companies, as evidenced by the craigslist’s victory this past week against an aggregator that had formerly scraped its user postings.

An ongoing dispute from this past winter that we have been watching has raised these long-standing issues anew.

Heritage Auctions, a major auction house that specializes in rare coins, entertainment memorabilia and natural historical items, has brought a multi-count suit against Christie’s, alleging that its competitor scraped millions of proprietary and copyrighted photos and listings from Heritage’s website and reposted them on its own subscriber-only auction site Collectrium. (Heritage Capital Corp. v. Christie’s, Inc., No. 16-03404 (N.D. Tex. filed Dec. 9, 2016)).  Plaintiffs claim that Collectrium removed copyright notices from the original listings and photos and ported the data onto its own site, thereby saving significant costs from producing similar listings or paying licensing fees and allegedly causing harm to Heritage in additional IT-related costs and diverted or lost business.